Flat Rate Shipping : $8
Free Shipping on all orders over $99

Frequently Asked Questions

 

Hot Tub Cover FAQs

How much does a hot tub cover cost?

We offer a variety of shapes and sizes of custom hot tub covers; starting at $339 and vary in price depending on size, insulation, added features, etc. We also carry pre-measured spa covers and swim spa covers that include the most important upgrades at a reduced price; for all the Master Spas makes and models. Master Spa hot tub covers cost between $489 to $900, swim spa covers range from $1,099 to $1,400.

How long will it take to get my cover?

Typically takes 8-16 weeks from time of purchase for your cover to arrive.

Is your shipping really Free? Are there hidden shipping costs

Yes, shipping is free with all orders over $99 or more to the continental United States. International locations, Alaska and Hawaii are unfortunately not included.

Can you ship a cover outside the US?

No, Master Spa Parts cannot ship a cover outside of the continental United States as it is a freight shipment.

What about Deliveries to Alaska or Hawaii?

No, Master Spa Parts is not able to ship to Alaska and Hawaii. This is because hot tub covers are a freight shipment.

What kind of insulation do you use in your hot tub covers?

Master Spa hot tub covers are made of a six-inch foam insulation that tapers down to four inches along the side. The covers consist of a 1.5lb foam density, making them extremely energy efficient and prevents lots of heat loss. You can customize your insulation options and features with our custom hot tub covers.

What kind of vinyl do you use on your hot tub covers?

Master Spa hot tubs are made of a high-end, 30 oz. marine-grade vinyl. This vinyl covering makes sure the spa cover is unaffected by any sort of UV Rays or mildew.

What is the R-Value of your hot tub covers?

Hot tub Insulation is rated by thermal resistance, called the R-value, which indicates the resistance to heat flow. Master Spa hot tubs have an R-Value of 24, which makes for a great energy efficient spa cover.

What is a skirt?

A hot tub cover skirt is material located around the edge of your hot tub cover to keep in the heat. It prevents dirt and other outside elements from getting into you hot tub. The standard hot tub skirt (flap) length is 4”– which is the recommended length for most spas.

How do I measure my cover?

There are a few steps to measuring your hot tub cover, depending on shape, which can be found here: Measuring Your Hot Tub Cover. You measure across the hot tub where the cover will fold, then measure around the entire outside edge of your spa to get the diameter. Other shapes --square, rectangle, hexagon-- will need the measurement of one of the individual sides.

Do you make replacement covers for brand name hot tubs and spas?

Master Spa Parts makes custom covers for any hot tub brand that is under 96". We make replacement covers for Clarity Spas, Down East Spas, Getaway Hot Tubs, Healthy Living Hot Tubs, Legacy Whirlpool, Legend Series Spas, and Twilight Series Spas. Additionally, MSP makes replacement covers for Master Spa Swim Spas - H2X, Michael Phelps Swim Spas, etc., as well.

How do your covers protect against moisture absorption?

Master Spa Parts covers prevent against moisture absorption with tapered EPS Foam Cores. The foam insulation in the cover is all vapor sealed, helping to prevent any sort of moisture from coming into your spa cover. All condensation is prevented - allowing this cover to last for years to come.

How much do your hot tub covers weigh?

Typically, a hot tub cover should weigh between 50 and 75 pounds and one person should easily be able to take it on and off. If you find that your cover is weighing more than 75 pounds, it is probably because it absorbed too much water and should be replaced.

How strong is your cover hinge?

Each spa cover hinge is very strong, as it’s made with four layers of tough vinyl for reinforcement. Each hinge is double stitched for added durability and strength as well.

How much weight can your hot tub covers hold?

Our spa covers will support between 100-200 pounds (if we’re talking about a pet or a person) depending on the foam density chosen.

What about safety?

Each hot tub cover comes with four locking and safety straps to keep your cover securely on your hot tub. This helps your cover from being unwillingly removed due to harsh weather conditions.

Do the safety straps come with both parts?

Safety straps and release/lock hardware connectors come on all Master Spa Parts hot tub covers. These straps keep your cover safe, secure, and in place.

How will my cover be shipped?

Your cover will be delivered within 8-14 weeks from the time of purchase. Some carriers will call and some will simply drop your cover off. If the carrier calls and you schedule a time, and later you need to change said time, give the company a call back to reschedule.

What is your warranty?

We warranty our insulating covers to the original end user, to be free from defects in material and workmanship, under normal usage, for a period of 3 years (36 months) from the date of manufacturing to the original end user. Please read our full Spa Cover Warranty for more information.

What colors do you offer for hot tub covers?

We offer 18 different colors for our hot tub covers. These colors include: black, bourbon, cajun rust, briar brown, charcoal, coastal grey/ash, gray, hunter green, mahogany, mayan brown, mocha, navy, oxen, parchment, sky blue, tan, walnut, and wildwood.

How long should a hot tub cover last?

Hot tub covers should last an average of 5 years. However, some factors such as UV radiation, harsh weather element, or other types of damage can reduce the lifespan of your hot tub.