Is your spa overheating or not heating at all? The issue could be your sensor assembly.
The sensor assembly is specifically designed to go with Down East Spas and Legend Series Master Spas (select 1996-1999 models). It is a replacement for Balboa Dual Sensor Assembly with Temperature and Hi-Limit Sensor. Compatible with all Balboa systems that use this type of sensor.
Master Spa Parts’ customer service representatives are here to answer your questions, provide recommendations, and help ensure you order the right part. Have a question? Reach out to us, today!
Shipping and Delivery
Free shipping is available to the Continental United States for orders over $99. If order happens to be backordered (which is very rare), it will ship within 5-10 business days. If you need something shipped faster, please contact us and we will do our best to accommodate.
All orders are charged at the time of order. Next-day/two-day shipping, orders must be received prior to 3:00pm CST (and will not be processed on Saturdays, Sundays or Holidays.)
Returns & Replacements
Orders must be returned unused and within 30 Days of Receipt. At time of receipt of returned order, you will receive a refund less the restocking fee.
Restocking Policy: Selecting replacement parts and filters can be difficult, so you will never be charged a re-stocking fee if you call or email to ensure you are placing the correct order. Customers are responsible for paying the shipping costs on all parts that are returned due to incorrect ordering. A 20% restocking fee will apply on a case-by-case basis.
Please fill out the return order form on the back of your original packing slip when returning parts. Parts should be returned to:
Master Spa Parts, Inc.
2140 W Wisconsin Avenue
Appleton WI 54914
International Shipments
Free shipping is not available on International Shipments (including AK and HI). Customers shipping outside the continental United States are responsible for any additional duties and taxes depending on shipment location and cost of goods.
