To replace the right support arm, we recommend that you start with the cover in the closed position. Be sure that the corners of your CoverMate III are positioned properly on the hot tub. Remove the self-taping screws on both ends of the pivot arm. Then, remove the bolt that holds the pivot arm to the support bracket by unscrewing the nut from the bolt and then removing the washer and bolt. Once you have these bolts and screws removed you can slide the pivot arm off the old right support arm and remove the old right support arm from the cover. Replace the original support arm with the replacement part. Then reattach the pivot arm to the right support arm. Finally, screw the right support arm back into the support bracket.
You can also download the CoverMate III installation instuructions.
Shipping and Delivery
Free shipping is available to the Continental United States for orders over $99. If order happens to be backordered (which is very rare), it will ship within 5-10 business days. If you need something shipped faster, please contact us and we will do our best to accommodate.
All orders are charged at the time of order. Next-day/two-day shipping, orders must be received prior to 3:00pm CST (and will not be processed on Saturdays, Sundays or Holidays.)
Returns & Replacements
*No Returns Available For Cover Lifters, Covers, or Electronics*
Orders must be returned unused and within 30 Days of Receipt. At time of receipt of returned order, you will receive a refund less the restocking fee.
Restocking Policy: Selecting replacement parts and filters can be difficult, so you will never be charged a re-stocking fee if you call or email to ensure you are placing the correct order. Customers are responsible for paying the shipping costs on all parts that are returned due to incorrect ordering. A 20% restocking fee will apply on a case-by-case basis.
Please fill out the return order form on the back of your original packing slip when returning parts. Parts should be returned to:
Master Spa Parts, Inc.
2140 W Wisconsin Avenue
Appleton WI 54914
International Shipments
Free shipping is not available on International Shipments (including AK and HI). Customers shipping outside the continental United States are responsible for any additional duties and taxes depending on shipment location and cost of goods.
