Free shipping is available to the Continental United States for orders over $99. If order happens to be backordered (which is very rare), it will ship within 5-10 business days. If you need something shipped faster, please contact us and we will do our best to accommodate.
All orders are charged at the time of order. Next-day/two-day shipping, orders must be received prior to 3:00pm CST (and will not be processed on Saturdays, Sundays or Holidays.)
Returns & Replacements
Orders must be returned unused and within 30 Days of Receipt. At time of receipt of returned order, you will receive a refund less the restocking fee.
Restocking Policy: Selecting replacement parts and filters can be difficult, so you will never be charged a re-stocking fee if you call or email to ensure you are placing the correct order. Customers are responsible for paying the shipping costs on all parts that are returned due to incorrect ordering. A 20% restocking fee will apply on a case-by-case basis.
Please fill out the return order form on the back of your original packing slip when returning parts. Parts should be returned to:
Master Spa Parts, Inc. 2140 W Wisconsin Avenue Appleton WI 54914
Free shipping is not available on International Shipments (including AK and HI). Customers shipping outside the continental United States are responsible for any additional duties and taxes depending on shipment location and cost of goods.
We're currently collecting product reviews for this item. In the meantime, here are some reviews from our past customers sharing their overall shopping experience.
Out of 5.0
of customers that buy
from this merchant give
them a 4 or 5-Star rating.
30 Nov 2017 by Danny B (Michigan, United States)
27 Dec 2016 by todd o (Indiana, United States)
28 Apr 2016 by Sean D (Pennsylvania, United States)
06 Oct 2015 by Judy B (Michigan, United States)
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